Clement Mwakamui
Executive Summary
My business is Munglo Delivery. On average, I have 40-60 customers a day. If given the grant, I will buy a motorcycle that will increase the profit for my business. This will help my business generate more income as it will enable my business to deliver more goods. This will help my business generate more income, as more goods delivered means more income for my business.I have been in this business for eight months now.
The Problem
In cities, the need for quick, reliable, and affordable delivery services is growing, especially for small businesses, restaurants, and online stores. However, current delivery options often struggle with traffic, high costs, delays, and limited access to certain areas. These issues hurt both businesses and customers, leading to lost sales and unhappy clients.
The Solution
Our motorcycle delivery service uses the speed and flexibility of motorcycles to offer fast, efficient, and affordable deliveries in busy city areas. With a team of skilled riders and smart route-planning technology, we aim to cut delivery times, reduce costs, and improve the customer experience for businesses and their customers. Our service will support local businesses, online stores, and anyone needing quick, reliable deliveries, making city deliveries easier and more effective.
Net Income
My revenue is $282 per month, and my expenses are as follows: $20 for fuel, $23 for tax, insurance, and maintenance, $70 for employee salaries, and $34 for self-salary. My profit is $135.
Service Deliverable
The mission is to deliver goods to our customers with a commitment to quality, efficiency, and exceptional customer service. I strive to ensure customer satisfaction and to build a lasting relationship with our customers based on trust and professionalism. We ensure that the packages are handled with care and arrive at their destination without any damage. We ensure that packages are delivered on time.
My Best Customer
My best customers are all residents of Lusaka who have smartphones and know how to use the Yango application.
Why Customers Choose Us
Customers choose to do business with us because we provide faster delivery, offering greater convenience for those who need their packages quickly. Additionally, our business stands out for its exceptional customer service; we are friendly, and approachable, and make it easy for customers to receive the assistance they need. Our competitive pricing further differentiates us from competitors, ensuring customers receive both value and quality in their delivery experience.
Product Prices
The prices for my delivery services are as follows:
Non-food delivery: $0.6 per kilometer
Food delivery: Price of food + $0.6 per kilometer
How Do Customers Know We Exist
Our customers know that my business exists through the Yango mobile application; it utilizes similar technology to Uber-EATS in the USA.
Top Ways of Finding New Customers
The best way to advertise my business is through Social media. I run a page on Facebook for my business.
Why I Chose This Business
I chose the motorcycle delivery business because I have always had a passion for fast, efficient transportation of goods. I researched the viability of the business for a few years before I eventually ventured into it, and now I love every second of it.
Business Activities
Key activities include:
· Pickup and Delivery: Collecting items from clients and delivering them to their destinations.
· Route Planning: Using technology to find the fastest routes and reduce delivery times.
· Customer Service: Handling orders, coordinating with clients, and ensuring timely deliveries.
· Managing Motorcycles: Keeping the fleet in good condition and managing fuel and maintenance.
· Order Tracking: Using software to manage orders and provide real-time delivery updates to customers.
Why I Need a Loan
The loan will be spent on purchasing a new motorcycle, which will be delivering goods to clients.
2024 Income Statement (with hypothetical loan repayment added to show impact on financials).
Cash Flow Statement
My Family
The picture below shows my family. My dad is on the far left and my mum sitting with my two sisters. My sister was getting sealed to her husband. I am the tallest one in the photo. This was August last year at the Johannesburg South Africa temple. It was a
Special moment for my family. I became an entrepreneur to ensure that I am financially ready to start my own family.
Contact Details
Phone number: +260977477686
Email:clementsimataa@gmail.com.
Course Facilitator
Katoba Chishala
Phone:+260973838304
Email: muka2002@gmail.com