LISTER LONGWANI
ANDIA CLEANING SERVICES is a professional cleaning company serving residential and commercial clients in the city. I have (15) customers, if given a GRANT of 1000 USD, I will buy an industrial polisher machine, 50,000 – 100,000 SQFT (4.65 – 9,290 SQM) per hour, for USD 622.
This will help me get my work done faster, as each time I have some work to do I usually hire a polisher machine from my competitors doing the same services and they take up to Eighty Percent (80%) of the charges for Every $41.3 in revenue the business spends $16.2 in expense which leaves $34.7 in net income (55% Margin) after all expenses including self-Salary.
We anticipate that this investment will generate additional income through
- Increased customer acquisition and retention, resulting in a 20% increase in monthly revenue.
- Expanded service offerings, such as specialized cleaning services resulted in a 15% increase in average job size.
- Improved efficiency and productivity, resulting in a 10% reduction in costs.
Based on these projections, we expect to generate an additional $2,500 in revenue in the first year resulting in a return on investment of 150% this will enable us to continue to grow and expand our business, increasing our market share and profitability.
Our net income
Our revenue for the period was $620 generated through cleaning services and our total expenses for the period were $273, broken down into
$205.00 for machinery and self-salary
$55.00 for Cleaning solutions (Chemicals, Mops, etc.)
$7.00 for employee salary
$1.00 for technology
$1.00 for advertising
$3.00 for transportation
$1.00 for miscellaneous expenses
This leaves us with a net income of $347
($620 revenue – $273 expenses)
My Mission
My mission is to provide exceptional cleaning services that exceed our customers and their families and also to build lasting relationships with our customers based on trust and professionalism. Our goal is to become the leading provider in the region, known for exceptional quality, reliability, and customer satisfaction.
Helping homeowners enjoy a cleaner healthier, and safer living space
Environment: by using eco – friendly products and sustainable practices reducing our carbon footprint.
Property Managers: keep properties clean and well-maintained
Community: by supporting local initiatives, sponsoring events, and providing jobs and trading for local residents.
Through all this, it will increase market share by 20% within the next 12 months.
- Achieve a customer retention rate of 90% or higher
- Expand services to include specialized cleaning solutions (E.g Green cleaning, Deep cleaning)
- Build a team of highly trained and certified cleaning professionals.
- Develop a comprehensive marketing strategy (Social media, advertising promotions)
- Invest in employee training and certification programs
- Invest in employee training and certification programs
- Continuously improve processes and services based on customer feedback and industry advances.
Service deliverable
- MOVE IN/MOVE OUT CLEANING
This is our basic cleaning service that involves cleaning and sanitizing bathrooms, sinks, toilets, showers, and bathtubs are scrubbed and sanitized.
- CARPET CLEANING
Our business offers carpet cleaning services for customers who want their carpets/rugs to be professionally cleaned.
- DETAILED CLEANING REPORT AND QUALITY CONTROL CHECKS
Our business offers quality control checks during and after cleaning to ensure high standards of service.
- PACKING AND UNPACKING ASSISTANCE
This is a valuable service we offer, that involves packing linens, towels, and clothing. In addition, organizing and packing kitchen items including dishes, pots, and utensils.
- VACUUMING OF FLOORS
We vacuum stairs including carpeted and hardwood steps.
- MOPPING OF FLOORS
Our business offers mopping all hard floors including tile, wood, and laminate by using a gentle cleaner and warm water to avoid damaging floors.
- CAR WASH
Our business offers washing of cars to our customers including engine wash.
My best customer: Taonga Nursery School located in our Area. Our ideal customer, a valued partner, is a discerning business owner who prioritizes cleanness, health, and safety. They value reliability, attention to detail, and exceptional customer service. They appreciate our high-quality cleaning services, and also value punctuality and reliability, and communicate openly and respectfully.
Most of our customers choose us for several reasons
- Trust: they trust our reliable professional team to deliver high-quality services and exceed their expectations
- Confidentiality: we make sure to keep certain information secret and no disclosure to others without permission.
- Reliability: we make sure we show up on time and complete tasks as scheduled
- Quality of work: ensuring a high standard of cleaning. Our business stands out from the competition in several ways
- Personalized service: we take time to understand our customer’s unique needs and tailor our services to meet their specific requirements.
- Eco-friendly practices: we use environmentally responsible products and equipment, ensuring a healthier environment for customers.
PRICES OF THE SERVICES
- Move in/move out per room USD 4.64
- Mattress cleaning USD 10.44
- Carpet Cleaning:
- Small USD 4.64
- Medium USD 5.80
- Large USD 7.73
- Sofa Cleaning USD 23.19
- Pest Control USD 3.09
Most of my customers knew my existence through advertising my business, which is through face-to-face advertising, through WhatsApp, and through flyers.
I chose the cleaning business because I developed a passion for it 12 years ago when my former boss would always ask me to go assist her clean her house on weekends. She was satisfied with
my work and made recommendations to her friends whom I would also go to offer my services. From there she encouraged me to go into the cleaning business that will forever stay. Because of the busy environment we are living in, people get busy with their various works, and they always be eager to look for cleaning services.
- Most of the new customers see the poster of my business I have put on the gate at my residence.
- By referral
- A flier I drop every week at residences in targeted areas
My business has already started and I have been in business for one (1) year and it is my only source of income.
Andia Cleaning Services trusted and reliable
Photo 1: A professional photo of me in uniform
Photo 2: cleaning equipment in hand, with a friendly smile
Photo 3: sparkling clean background.
As a dedicated cleaning professional, I provide top-notch services to homes and businesses in my area. With a focus on attention to detail, and eco-friendly service, I ensure a cleaner, healthier, and safer space for my clients.
EXPENDITURE OF THE GRANT
If given a grant of 1000 USD, I will buy an industrial polisher machine for USD 622, USD 110 will buy chemicals for cleaning, the remaining USD 200 will be for rentals and marketing, advertising to attract new customers.
Cash Flow Statement
My family and I started this business early last year on the 28th of February, 2023. My family is my everything.
Here is a photo of my family
Contact Details
WhatsApp: 0969-318250
Email Address: listerlongwani85@gmail.com
Course Facilitator: Wesley Nzima
Email Address: wesleynzima@yahoo.com